Case Study
Edgewood Cafe - Online Ordering System
Edgewood Cafe: Restaurant Online Ordering & Management System
The Challenge
Edgewood Cafe is a popular local restaurant known for their breakfast and lunch menu. With phone orders piling up during rush hours and customers wanting contactless options, they needed a modern online ordering system that could handle their extensive menu while giving staff real-time visibility into incoming orders.
The Solution
PeakOps built a comprehensive web-based ordering system with a beautiful customer-facing menu, shopping cart functionality, and a powerful admin dashboard. Staff get audio alerts for new orders and can track order status from received to ready for pickup.
Online Menu
Beautiful categorized menu with photos, descriptions, and modifiers for each item
Shopping Cart
Easy add/remove, quantity adjustments, special instructions, and pickup time selection
Real-time Alerts
Audio notifications and visual alerts for staff when new orders arrive
Order Management
Track order status, manage customers, and view order history in admin dashboard
Technology Stack:
Key Features Delivered
Complete Menu System
100+ Items
Full menu with categories: Omelets, Pancakes, French Toast, Burgers, Salads, Sandwiches, and more.
Smart Cart
Easy Ordering
Add items, customize with modifiers, set quantities, and include special instructions for the kitchen.
Audio Alerts
Never Miss an Order
Real-time audio notifications alert staff when new orders come in, even if the tab isn't focused.
Admin Dashboard
Full Control
Manage orders, update status, view customer information, and track order history all in one place.
Customer Management
Know Your Customers
Track customer orders, contact info, and order history for better service.
Mobile Responsive
Order Anywhere
Customers can order from phone, tablet, or desktop with a beautiful responsive design.
Menu Categories
Our phone was ringing off the hook during breakfast rush. Now customers order online and we get a notification when it comes in. The audio alert is a game-changer - we never miss an order even when we're busy in the kitchen.
Ready to Take Your Restaurant Online?
Stop losing orders to busy phone lines. Let PeakOps build you a custom online ordering system that fits your menu and workflow.